X88's Privacy Policy — Your data is our responsibility

X88 (https://x88.lc) is one of Bangladesh's most trusted online gaming platforms. We believe that every member's privacy is a fundamental right. This Privacy Policy is designed to explain exactly how x88 collects, processes, and protects your personal information.

This policy applies to all members using the x88 website, mobile app, or any of our digital services. By accessing the platform or creating an account, you are deemed to have accepted this Privacy Policy.

X88's Privacy Policy is built in accordance with international data protection standards (GDPR-compliant) and is updated periodically. We will notify you of any changes via your registered email and publish the update date on the website.

X88 only collects information that is necessary to deliver a safe, high-quality service. We have no interest in gathering irrelevant or excessive data.

Directly Provided Information

• Full name, date of birth, and gender
• Email address and mobile number
• Residential Address
• National ID or Passport Number (required for KYC verification)
• Mobile Banking Number (bKash/Nagad/Rocket)
• Account password (stored in encrypted form)

Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Session duration and page visit history on the platform
• Gaming activity log (bets, wins, losses)
• Transaction History

X88 uses your data only for specific, transparent purposes. Under our Privacy Policy, your information is used for the following:

• Account Management: Account registration, login, password recovery, and profile updates.
• Service Delivery: Enabling gaming, betting, deposit, and withdrawal features.
• Security Assurance: Preventing fraud, money laundering, and unauthorized access.
• Customer Support: Troubleshooting and support ticket processing.
• Promotions & Bonuses: Sending you relevant offers based on your preferences (subject to your consent).
• Legal Compliance: Meeting regulatory requirements and supporting audits.
• Platform Improvement: Analyzing user experience and improving service quality.

X88 does not share your personal data with third parties — though there are a limited number of necessary circumstances where sharing may be required.

Your data may be shared when:

• Payment Processors: Approved payment gateways such as bKash, Nagad, and Rocket only receive the information strictly necessary to process transactions.
• Legal Obligations: In response to a court order or lawful request from a government authority.
• Fraud Prevention: With regulatory authorities for financial crime investigations.
• Technology Partners: Server hosting and cybersecurity providers — all bound by strict confidentiality agreements.

X88 uses industry-leading security technology to protect your privacy — not just as a promise, but backed by real technical safeguards that keep your data secure.

• 256-bit SSL/TLS Encryption: Every data transfer is protected with bank-level encryption.
• Password Hashing: Your password is never stored in plain text — we use the bcrypt hashing algorithm.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall & DDoS Protection: Servers and data are kept secure against cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Limited Access: Only authorized personnel may access your data, and only when strictly necessary.

The x88 website and app use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Types

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: Understanding platform usage patterns to improve our services (anonymized).

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

As an x88 member, you have clear rights over your own data. We respect those rights and ensure they are upheld.

X88 does not retain your data longer than necessary. Retention periods are determined by legal obligations and the requirements of the service.

Once the retention period ends, data is securely deleted or anonymized so that identification is no longer possible.

X88 is strictly for users aged 18 and above. We do not knowingly collect or store data from minors.

Age is verified at registration, and KYC documents are requested in suspicious cases. Any underage account identified is immediately suspended and all associated data is deleted.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. Our data protection team is always ready to respond.

If we are unable to resolve your concern, you have the right to file a complaint with your country's data protection authority. This is your legal right, and x88 respects that process.